I set up the wrong domain name! Can I change it?

It is possible to assign a new domain name to your property site – but there are some steps to take depending where the problem lies.

Did you purchase the domain name from us as you “Activated” your property website?

Unfortunately, because domain names are an instant purchase, you will need to purchase a new domain name.
To purchase a new domain name and make this change, please follow these instructions:

1. In the MANAGE SITES page – make a COPY of your Single Property Site by clicking on the COPY button next to your site.
2. For the new copy, click on EDIT, and then click the ‘Address / Status’ icon to make the address correct (i.e. change from ‘copy of 1122 Main Street’ to ‘1122 Main Street’)
3. If your original site is ACTIVE, click on the DEACTIVATE button next to it to make it OFFLINE (this will free up an ACTIVATION so that you can make the copy site active in its place.)
4. Now, ACTIVATE the copy of the site you just created by clicking on the red/green button that says ACTIVATE.
5. When the site is ACTIVE, edit the site by clicking on the red EDIT button.
6. In the EDIT page, click on the DOMAIN NAME icon and follow the instructions to purchase the correct domain name and checkout.

Remember! New domain names can take 24 hours to go live.

Did you purchase a domain name elsewhere and simply type in the wrong name?

1. Go to EDIT and click on Domain name.
2. Click on the blue text on the right because you used a domain name you already owned or purchased elsewhere.
3. Correct the spelling and save the updated name.